Privacy Policy

Last Updated: August 9, 2025

Welcome to Sultan Fitness (“we”, “us”, or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and secure your personal information when you interact with our website, app, and digital personal training services.

1. Contact Information

2. Information We Collect

a) Information You Provide

• Contact details (name, email, phone) when booking a consultation
• Messages, questions, and feedback you share with us

b) Automatically Collected Information

• Technical data such as IP address, browser and device type, pages viewed, and usage patterns
• Cookies and similar tracking technologies (pixels, local storage)

c) Information from Third Parties

• Aggregated or anonymized analytics data (where applicable)

3. How We Use Your Information

• Schedule and manage free consultations
• Communicate with you (confirmations, reminders, follow‑ups)
• Personalize and improve our services and user experience
• Analyze site/app performance and troubleshoot issues
• Comply with legal, regulatory, and operational requirements

We do not sell your personal information.

4. How We Share Information

• Service Providers: Trusted vendors (e.g., calendar, email, analytics) under confidentiality obligations
• Legal/Compliance: When required by law, regulation, or valid legal process

5. Cookies & Tracking

We use cookies and similar technologies to operate our site, remember preferences, and analyze performance. You can control cookies in your browser settings and, where offered, via our cookie banner.

6. Your Privacy Rights

Depending on your location (e.g., Canada, EU, California), you may have rights to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Restrict or object to certain processing
• Request a copy (portability) of your data

To exercise rights or make a request, email us at sultanfitness12@gmail.com.

7. Data Retention

We keep personal data only as long as necessary for service delivery, legal compliance, and legitimate business purposes. If you request deletion, we will comply unless we must retain data to meet legal obligations.

8. Children’s Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from minors.

9. International Data Transfers

If you access our services from outside Canada, your information may be processed in countries that may have different data protection laws. We use appropriate safeguards consistent with applicable regulations (e.g., PIPEDA, GDPR).

10. Security

We implement technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure; we continuously improve our safeguards.

11. Updates to This Policy

We may update this Privacy Policy. Changes will be effective when posted here, as indicated by the “Last Updated” date. We encourage you to review this page periodically.

12. How to Contact Us

If you have questions, privacy requests, or concerns, contact us at:
sultanfitness12@gmail.com
1725 Matheson Blvd Unit 7, Mississauga, ON L4W 1Z1, Canada